Evri complaint: Delayed (or lost?) parcels
Filed 29 Jan 2025 by Marta
Complaint about the repeated delays in the delivery of my parcels. I paid for next-day delivery, yet it has now been [5 or 6] days, and my parcels have still not arrived.
Every day, the tracking status changes from out for delivery back to in transit, but nothing actually happens. This is incredibly frustrating and unacceptable, especially as I was expecting these items urgently. If there are issues with delivery, I expect clear communication and a realistic timeframe, not constant false updates.
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