Evri complaint: Collection of parcel
Filed 25 Mar 2024 by Kirsten
I arranged a collection for Saturday 23rd March. When I got home the parcel had gone from the safe place and a card had been posted through my door. Later I received a message thanking me for saying the collection was no longer needed. I did not contact anyone about cancelling a collection. I need to know if the parcel was collected by Evri and if it is on its way back to the retailer. I have tried to contact Evri but there is no way to do that. The chat room is useless, when you call you get an automated service that does not allow you to afk any questions. It is appalling
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