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Evri complaint: Charging for rescheduled delivery that Evri got wrong

Open 26 views Parcel Couriers

Filed 15 Nov 2024 by Mandy

Ordered a Christmas gift via etsy.com Updated that my parcel was dispatched Expected delivery 8th Nov.
On 6th Nov I received an email from Evri stating that there was an unsuccessful delivery. So I thought I would reschedule Disgustingly Evri now want to charge me £2.45 for an error and lack of communication caused by them The customer service is run by AI, and gives out incorrect information
Tracking number as provided on the order is 3206922410005D6639F71

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Wronged by Evri too?
Make it sting!