Evri complaint: Can’t stop them leaving my parcels hanging out of my letterbox
Filed 13 May 2024 by Cathy
The Evri delivery person has delivered 4 parcels to me in just over a month and
1. They never ring on the doorbell or knock, so even if I’m in the house I do not know the parcel has been received
2. They always leave the parcel half in my letterbox, even though I have a porch area where it would be very easy to hide the dumped parcel from passers by
I wrote to complain and the so-called customer services person who has sent me emails has a name but must be a bot because she has not read any of my messages and just keeps saying she’s sorry my parcel hasn’t arrived.
Evri is making it obvious to potential burglars that I am not at home, but I cannot stop them leaving the packages hanging out of my letterbox.
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