Evri complaint: Can’t speak to anyone regarding collection
Filed 30 Aug 2024 by Simon
I had a failed parcel collection on Aug 22nd, said they would try next working day but has been no further attempt in over a week. Can’t speak to anyone on telephone, online chats saying it’s being escalated and is hear within 24 hours, but over 72 hours later still no contact.
This was a ring for 10th anniversary that needs to be returned and exchanged for a different size.
Experience has really spoilt our 10 year wedding anniversary and added loads of stress for me with no end in sight. I JUST WANT TO TALK TO A HUMAN!!
8 days and no contact from evri whatsoever, and going round and round in circles with AI chat and automated phone calls.
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