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Evri complaint: Awful customer service

Open 40 views Parcel Couriers

Filed 27 Jun 2024 by Magnus

I ordered a parcel off EBay, but entered the wrong postcode and had the seller immediately update it. However, since I have tried to contact Evri many times via their Chatbot and chat line and they have done absolutely nothing. I cannot speak to a person and all I have been told is that my claim is being looked into for more than a month. Evri must contact me with updates or options because they simply cannot just loose my parcel. This is not good enough.

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