Skip to content
File a complaint

Etsy complaints

Etsy complaint: Etsy Keeping 90% of Sellers’ Funds for Months

Open 79 views Luxury

Filed 18 Jul 2023 by Another

Etsy placing payment reserves on thousands of established sellers with thousands of sales and positive reviews, with no warning or recourse.

Also claim to hold 75% and release 25%, however, then take all fees and taxes from the 25% they release, only actually releasing roughly 10% (if that).

When contacted, they only send back bot copy/paste auto-replies. No actual humans behind the curtains and you can’t get in touch with a real person.

In case you haven’t seen it yet, here is a report from Sky News in the UK regarding payment reserves being placed on Etsy shops all over the world: https://news.sky.com/story/they-are-holding-15-000-i-basically-cant-afford-food-etsy-sellers-claim-platform-is-imposing-75-reserves-on-their-sales-12921271

And also a petition for Etsy to lower their payment reserve amounts: https://www.change.org/p/please-sign-this-petition-to-bring-the-retainer-percentage-amount-down-so-small-businesses-can-still-operate-on-etsy?langen-US

File your complaint

Report

Spam, offensive, not about this company, or it contains someone's private details? Tell us and a person looks at it.

Discussion

0 comments

No comments yet. Been through something similar with Etsy? Start the discussion above.

Wronged by Etsy too?
Make it sting!