eToro complaint: Stopping Funds withdrawal

Name: Stopping Funds withdrawal
Item: eToro
Rating: 1
Author: Pooja

Open 28 Nov 2023 86 views Financial Services

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Filed 28 Nov 2023 by Pooja

My account has been restricted since several months though I have provided all the information they requested. I have been chasing this several times since October and have been assured each time that it has been escalated and would be resolved soon. I have also raised formal complaint as I have been unable to withdraw my money causing me financial loss but they are seriously disappointing and just repeat they are working on it. Disgusting and now I m thinking of reporting them to financial conduct authority.

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Case details

Status: Open
Company: eToro
Filed: 28 Nov 2023
Rating: 1/5
Desired resolution: Unrestrict my account and release my money and pay for loss it has caused me asap
Problem: Account restricted for months, withdrawals blocked
About: trading account

Progress

Filed
Company notified
Company replied
Resolved

28 Nov 2023 Complaint filed and published
28 Nov 2023 Message from Bizzy: we notified eToro about this complaint.

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