eToro complaint: refund of wire transfer money delay

Name: refund of wire transfer money delay
Item: eToro
Rating: 1
Author: Shamini

Open 11 Nov 2020 333 views Financial Services

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Filed 11 Nov 2020 by Shamini

i did a wire transfer to eToro Australia but was put on hold for 2 weeks due to lack of sufficient evidence on the bank statement i provided to them. So i told them to revert back to money to my bank account but was shocked to find out that it will take up to 2 weeks!! but one month delay?

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Case details

Status: Open
Company: eToro
Filed: 11 Nov 2020
Rating: 1/5
Desired resolution: should refund my money back to the original bank account as soon as possible. No excuse for 2 weeks delay.
Problem: Wire transfer return delayed by a month
About: wire transfer deposit
Dealing with it for: 30 days

Progress

Filed
Company notified
Company replied
Resolved

11 Nov 2020 Complaint filed and published
11 Nov 2020 Message from Bizzy: we notified eToro about this complaint.

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