Etihad Airways complaint: Flight Delay

Complaint from Magdy reported on 12 May 2023 about Etihad Airways

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My complaint:

Airflight no EY 658 scheduled departure was in 5th of May 2023 from Cairo International Airport at 7:00 am towards Abu Dhabi International Airport landing scheduled to be at 11:25 am UAE time where we suppose to take Etihad Bus towards Dubai departure EY 5422 at 14:30 pm UAE time to reach Dubai at 16:30 pm. Flight EY 658 delayed more than 12 hours due to technical problem as informed by cabin crow.
Flight rescheduled departure from Cairo International Airport at 7:30 pm delayed more than 12 hours than the original departure time, we reached Abu Dhabi Airport at 12:15 am next day 6th of May, where i toke the bus reaching to Dubai by 3:00 am 6th of May along with my wife 2 kids.
total delay more than 12 hours with total overall journey from Cairo to Dubai around 22 hours duration.

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