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Etihad Airways complaint: Booked 2 extra seats unnecessary

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Filed 25 Nov 2021 by Anthonie

Etihad gave me the possibility by mail to by two extra seats on my flight EY 77 on the 23 th of november. In the mail a map was shown of the seats available . There where 3 rows to choose from ( I choose row 29), but this whas desinformation. When I entered the plane it whas nearly completely empty . Everybody could sit where they wanted. I feel misled by there information and the way of offering it. I complaint in the plane and they took notice and promised me that i would receive a mail. Till now I didn’t. So what to do ? Shall i put this complaint on social media using my artist nameaccount or are you gonna take action ? Regards .Anthonie Wielemaker

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