My complaint:
PLEASE AVOID ETHIOPIAN AIRLINES – THE MOST UNAPOLOGETIC AND UNPROFESSIONAL AIRLINE
I (along with my family) had a very unpleasant experience with your Airline during my travel from Addis Ababa (ADD) to Johannesburg (JNB) as per the details given below –
Flight No. ET 849
Sector – ADD to JNB
Date of Journey – 17th December 2022
PNR No. – CMIFZJ
No. of Passengers – 5 (Five)
I had made a special request for Veg. JAIN Meal for ALL the passengers much before the commencement of journey. I had received an email ing that my request for special meal has been accepted. However, I was shocked to learn that the Airlines CREW did not have any information about the special meal and NO meals were served to us (our request to serve Hindu Vegetarian Meal was also declined as they had run out of the Veg Meals). We were left to starve for the duration of the long flight (more than 5 hours) and I therefore claim a compensation for the same.
Suggested solution:
Compensation INR 20000
