El Pollo Loco complaint: Staff attitude problem

Complaint from Rickyranjha reported on 08 August 2023 about El Pollo Loco

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My complaint:

Location is Risecrane/prairie ave .They close store before 10pm I arrived at store by 9:35pm there dinning timings shows at door 10pm. But they won’t let me in I asked manager to give her name to complain about this but she refused to give me her name infact asked me to get out rudely otherwise she will call police on me. That’s really really embarrassing for me so I left but I have a right to complain about that Spanish manager lady I think it was discrimination because I am Asian American.

I want you to take action on her attitude by watching the camera on 7th August 2023 at 9:37pm. Please inform me accordingly what action you have taken against her on her bad attitude toward customer.

Suggested solution:

Take action against the manager for her bad attitude toward customers.

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