My complaint:
My husband I checked out your resrturant on Friday morning December30 walked in talked to manager about getting a order for our family of 20. He said no problem but give us an hour we said ok
never mentioned the additional charge of delivery fee$ 2.99 service fee$ 65.09 and we wanted to Door Dash directly to the Embassey Suits down the street. She ordered on Line to the restaurant
and we gave her our credit card (Visa) $Total 630.31 WOW were we shocked!!!!!!
order $500.70 2.9965.09 31.53tax tip $30.00 TOTAL $630.31
Something ISN’T RIGHT I PERSONALLY SPOKE WITH THE MANAGER THAT MORNING HE OPENED THE DOOR FOR ME. PLEASE CHECK THIS OUT. NOT HAPPY Darlene Wigboldy
559-731-4842
Suggested solution:
At least a phone explaining these additional charges.......This was such a special event all of us for Christmas ! If error then a correction on my Visa bill
I can fax a copy if you want. I am 78 don;t do everything on the computer
Food was good, everyone happy BUT i would NOT order like this again,,,,
Darlene
