eHarmony complaint: Charged unfairly

Name: Charged unfairly
Item: eHarmony
Rating: 1
Author: Julie

Open 28 Mar 2023 118 views Dating

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Filed 28 Mar 2023 by Julie

Eharmony charged me £56 and I never used the dating app..I then deleted the app and they took the money from my bank. I was refunded by my bank but keep getting emails saying it will increase if do not pay.

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Case details

Status: Open
Company: eHarmony
Filed: 28 Mar 2023
Rating: 1/5
Desired resolution: I want them to drop this unfair charge
Problem: Charged for unused app, payment still demanded
About: dating app
At stake: £56

Progress

Filed
Company notified
Company replied
Resolved

28 Mar 2023 Complaint filed and published
28 Mar 2023 Message from Bizzy: we notified eHarmony about this complaint.

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