eHarmony complaint: Charged unfairly

Complaint from Ju reported on 28 March 2023 about eHarmony

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My complaint:

Eharmony charged me £56 and I never used the dating app..I then deleted the app and they took the money from my bank. I was refunded by my bank but keep getting emails saying it will increase if do not pay.

Suggested solution:

I want them to drop this unfair charge

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