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eHarmony complaint: Cancellation . And still charging for 11 months

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Filed 24 Oct 2022 by martin

Eharmony don’t give a stuff about there customers . It’s all about profit and robbery . I signed up to a plan which I thought was month to month . It’s very u clear when signing up that it’s actually a 12 month subscription. Yep was totally unsatisfied with in the first 3 weeks so called to cancel it . They said that’s fine you will just need to pay the next 11 months off first. I paid for a product that isn’t working yet they want me to pay for 11 more months . It’s very unclear when signing up that you are entering a contract .for a platform that is inactive and doesn’t work . Beware . Stay away

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