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eDreams complaint: Very bad to help, even if you are premium

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Filed 19 May 2023 by Murilo

Hi, I’ve bought 3 flight tickets from edreams.
However, the company did not send to me my boarding pass to the 1st. trip. So Ryanair charged me because of this €55. I’ve tried to search the company using chat and a phone call. In both situations I took more than 1 hours to have some answer back. Very bad also.

So, the cost to don’t have boarding pass is total of 165 euros. So the situation is that, nobody in chat could help me out. Nobody can give me my boarding pass for next trip. It’s very confused, I am waiting for this trip more than a month to get frustrated before boarding the flight.

Edreams premium, does not worth, you ask for help and the help does not come.

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