eDreams complaint: Refund
Filed 24 Jul 2023 by Fawzia
I purchased flight ticket from e dreams agency for from Toronto to Athens Greece. On November 17 2022 my first flight was from Toronto airport to Montreal. When I tried to check out the Agent told me that my name is not on the list. And bc, my mother past away I had to go . The agent recommended me to purchase new ticket and talk to e dreams agency to get refund. I found out from porter airline that e dreams agency taking my money but not paid to the airline. Since that almost every day contacting the Edreams agency they promising but again no response.
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