eDreams complaint: prime membership cancellation not fulfilled

Name: prime membership cancellation not fulfilled
Item: eDreams
Author: Giuseppe

Open 5 Apr 2022 132 views Travel

Filed 5 Apr 2022 by Giuseppe

I cancelled my Prime membership 3 weeks before the renewal date yet you have still taken another year’s subscription from my bank account.

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Case details

Status: Open
Company: eDreams
Filed: 5 Apr 2022
Desired resolution: I would like some one to i) ensure my cancellation is complete and final ii) refund the sum taken in its entirety iii) apologise to me for wasting my time having to fix this
Problem: Renewal charged after cancellation
About: membership subscription

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