eDreams complaint: Paid 1425.00 but not g8ven my refund!

My self along side my wife and my 2 kids, we had plans to travel. On enquiring we came across E-Dreams who gave us a price of £2850.00.
On discussion I was asked to pay £ 1425.00 in order to secure the deal, which I did.
I spoke to a guy by the name of James Hunt from E- Dreams how ever his real name Is Mohammed.

Based on the evidence and a trail of emails ing all the conversations he ed once the bookings were done will shortly be sending you the bookings.

A week later he ed that there was a delay and he promised to get the bookings done the following week.

There was no communication from him so my wife decided to ring him.

Initially he said that the coupons were issued and then he also stated that the compnay had paid the balance for them to issue the tickets as I was in the process of paying the balance off. What a load of shit lies!!!

With high hopes we were told via email that the airline was unable to book the flights there for E- Dreams have issued the refund.

Based what has happend unfortunately I havent got my refund till toady and I can not go for my Holiday anymore Based on these crooks.
Extremely disappointed, very upset and ready to take legal action.

I am happy to fight and I will certainly take them to court.
I have got all the evidence to support this incident.