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eDreams complaint: Edreams did not notify me of flight cancellation

Open 105 views Travel

Filed 29 Sep 2022 by Annika

Edreams did not inform me that my flight was cancelled

I therefore ended up having to buy expensive last minute tickets to get home from my holiday.

I have liaised with Edreams about this for four months now, but they are not processing this as a complaint but simply returning standard pre-scripted responses.

The screenshot shows that even now, the flight does not display as cancelled.

eDreams complaint: Edreams did not notify me of flight cancellation
Photo Annika uploaded with this complaint

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