Earls complaint?

Do you have a dispute or a bad customer experience with Earls? Report it through our website to maximize the chance of getting it resolved.

We help you write an effective complaint in minutes. Our AI models are trained on thousands of effective complaint letters. Then we push it through emails, social media, paper complaint letters and other tools at our disposal. And you are not alone: our helpful community is there for advice.

Earls can be reached on 604-646-4880, and the email address for guest comments is comments@earls.ca. Earls also takes feedback through the form on its website, where you choose the restaurant you visited. Include the location, the date and time, your receipt or online order number, and what you want put right.

A visit, an order or a bill to complain about? Start your complaint here and we take it to Earls by email, social media and printed letters, alongside your own feedback to the restaurant.

Earls gift cards, physical and digital, are sold through the gift card page on the Earls website, which also links to a balance check for Canada and one for the US and explains what to do about a lost or stolen card. Keep the card number and the purchase receipt, or the order email for a digital card.

If a card will not redeem at a restaurant, note the date, the location and what you were told, and keep the card and its purchase receipt.

For an Earls pickup or delivery order, report a missing item, a wrong dish or a cold order to Earls with the order number, the restaurant and the time. If you ordered through a delivery app rather than the Earls website, report it in that app as well, because the app usually handles refunds for its own orders. Photograph the order and the receipt as they arrived.

Order short or charged twice? Raise it through our complaint process: we help you write the complaint in minutes, with the order number, the photos and the refund you want set out for Earls.

Earls takes reservations through OpenTable, so a booking is changed or cancelled through the OpenTable confirmation or app, or by calling the restaurant. For a large group or a private dining event, the event booking terms set out any deposit and cancellation rules, so keep the confirmation, the terms and the deposit receipt.

Nothing has been reported about Earls here yet. Our research shows what typically goes wrong at premium casual restaurant chains: bills with items or service charges guests did not expect, takeout and delivery orders that arrive incomplete or cold, long waits even with a booking, allergy and menu requests that get missed, gift cards that will not redeem, and deposits for group bookings and private dining.

Had a bill or a takeout order go wrong at Earls? Be the first to report it, and your case opens the record for the next diner who books there.

Your complaint gets its own public page on Complain.biz and we get to work: we bring it to the attention of Earls through emails, social media, paper complaint letters and other tools at our disposal.

And we stay with it after you file. Our trained AI opens a case file for you and keeps coaching: what to reply, when to push again, and how to escalate if nothing happens.

Yes. We have an active community of consumers, and complaints here are public: people who ran into the same problem with Earls can give you advice or back you up with their own story. A complaint with a community behind it is much harder to overlook.