Dunkin’ Donuts complaint: Rude customer service

Name: Rude customer service
Item: Dunkin’ Donuts
Rating: 1
Author: Suzanne

Open 12 May 2023 109 views Fast Food / Delivery

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Filed 12 May 2023 by Suzanne

Service person behind counter was rude YELLED at me because I didn’t order thru the kiosk I was paying cash so I thought I didn’t need to do that.
I LOVE DD coffee but I do not need a cup of coffee that bad. I will NRVER visit this location again.
I walked out and got coffee at the shop across from them

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Case details

Status: Open
Company: Dunkin’ Donuts
Filed: 12 May 2023
Rating: 1/5
Desired resolution: Replace employee
Problem: Staff yelled about not using kiosk
About: coffee

Progress

Filed
Company notified
Company replied
Resolved

12 May 2023 Complaint filed and published
12 May 2023 Message from Bizzy: we notified Dunkin’ Donuts about this complaint.

See all 113 Dunkin’ Donuts complaints

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