Dunkin Donuts complaint: excessive time for order pickup

Complaint from jactay reported on 26 January 2021 about Dunkin Donuts

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My complaint:

I walked into Dunkin Donuts this morning and ordered two old fashion donuts and two egg and cheese wraps, the person in front of me ordered two donuts and a bagel, after he waited nearly ten minutes to get his order i stood there and waited fifteen minutes for my order, after fifteen minutes I told the cashier that I wanted to cancel my order I was late for work because of Their horrible service, I was told thats not going to happen and he walked away, about three minutes later the cashier tossed me my order from about fifteen feet away, I will not be going back to that dunking again and I think the guy should be terminated.

Suggested solution:

there pretty much isnt anything they will do, I just wont ever go there again

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