Complaint: wrong pizza twice

on 09 October 2021 about Dominos Pizza in category Fast Food / Delivery / Takeaway

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My complaint:

I order the spinach and feta pizza. I was delivered a regular pizza with pizza sauce and spinach. Which is not what I order. This is the second time that this order was wrong. I complaint the first time and nothing happen, I spoke with the manager of the store. She asked me to take a picture of the pizza which is what I did. Only to but told that she will not replace the pizza because my young daughter had taken slice out of it. I will not be ordering from domino’s ever in the future. This is my last and final time. My order was screw up both times and nothing came of it. The promotion that domino’s claim if your order is not right they will make it right is a big fat lie.

0 0 votes
Justified complaint?

Suggested solution:

By having someone look into this order and make it right like they say. My order number is 1103, I had to drive back to the store only to be told that they will cancel out the order. never ask if I wanted another pizza or not. The manager was to busy trying to hurry up and close the store for the night.

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