Domino’s Pizza complaint: Wrong pasta

Name: Wrong pasta
Item: Domino’s Pizza
Rating: 5
Author: Geraldine

Open 8 Oct 2020 90 views Fast Food / Delivery

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Filed 8 Oct 2020 by Geraldine

We ordered two different dishes and we got two of the same. So I called in and takes Joaquin about the order he said he would replace the two pastas. My daughter called in and they they don’t know anything about it. I spent 40 $6 tip. September 4, 2020. Last 4 of card is 6390.

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Case details

Status: Open
Company: Domino’s Pizza
Filed: 8 Oct 2020
Rating: 5/5
Desired resolution: I would like a gift card for my troubles. They did not tell me that there was a time limit on the two items. It also was my first time ordering on line it makes it Easter but it sucks when you get your order and it is wrong. I had a person that did not get to eat.
Problem: Two of same pasta, promised replacement not honored
About: pasta dishes
At stake: $40

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Filed
Company notified
Company replied
Resolved

8 Oct 2020 Complaint filed and published
8 Oct 2020 Message from Bizzy: we notified Domino’s Pizza about this complaint.

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