Complaint: Wrong order rude gm

on 16 October 2020 about Dominos Pizza in category Fast Food / Delivery / Takeaway

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My complaint:

I ordered two large pizzas my order was completely wrong. I called and spoke to a lady she btold me she would put me in the system for a remake credit whenever I wanted to redeem it. I called trying to redeem my order. I was out on hold for a long time and then disconnected. I called back they said I would have to wait for the gm to call me back after 5. She never called so I called back the next day. The gm ty gram was very rude and insinuated me being a liar!

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Justified complaint?

Suggested solution:

They should give me my money back or fix my order and better training on dealing with customers.

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