Filed 30 Mar 2021 by Mercedes
I ordered a chicken parmesan sandwich and received a piece of bread with cubed chicken pieces. By the time I called, the store was closed or they didn’t want to answer the call since it was close to closing time. I called and spoke to Lydia who said she was the manager. She asked why I was complaining since I had received an order. I told her I wanted the correct food sent. She said that I had to pay the delivery fee again. I asked her why since they had made the mistake. She said ok I’ll pay it from my pocket. She said to give her an hour or two for delivery , she was too busy. After more than 4hours nothing. I called back and she said she had tried delivering it but I didn’t answer my phone or doorbell. I had no number on my phone showing that she called. She said tough luck, there’s nothing more I can do. I asked her for her other supervisor and she said she was very busy. She told me to call headquarters with the comp!ain’t. Very nasty and rude!!!! How can you trust anyone with that attitude to run your business?
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