Complaint: Would just like a refund now

on 25 September 2020 about Dominos Pizza in category Fast Food / Delivery / Takeaway

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My complaint:

Ii ordered a pizza and stuffed cheesy bread for delivery for our dinner . The bread was a little burnt and had no cheese in it and it was dried out and cold. I immediately called Dominos back ( I order this bread often this is not how it comes normally) the lady I spoke to at 51 st ave and Northern said they were to busy to bring another one and didnt want me to wait? That I could come pick it up ? Or she would give a credit. I just paid $21 for a medium thin crust pizza ? Delivered? You advertise insurance on getting the food right but then only want to credit me for next time? If I was wanting to go out iI would have done that to begin with instead of paying $4 for delivery plus a tip. Im very disappointed. I paid fir food to eat NOW not a credit fir another day.

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Suggested solution:

They should have delivered another one hot fresh and made right! But I just want my money back now . Thank you!

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