Complaint: Wait time and incomplete order

on 29 September 2020 about Dominos Pizza in category Fast Food / Delivery / Takeaway

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My complaint:

I paid for my meal over the mobile app got to the location waited 1 hour for curbside called and kept putting me on hold. They couldn’t find my order. I went into the store and they were looking again and then mysteriously found it. Pizza looked dried out and I demanded a new order and never got it. Was told they are backed up and I need to wait.

0 0 vote
Justified complaint?

Suggested solution:

Refund and change of management.

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