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Domino’s Pizza complaint: Very poor customer service

Open 108 views Fast Food / Delivery
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Filed 4 Sep 2020 by George

I called in an order for two mediums pizzas. I waited over 50 minutes outside to only receive two phone calls from the driver saying he was outside and also receiving a nasty voicemail from the driver complaining he was knocking on my door when he was at the wrong freaking address. I called the store got hung up in called back holding for over five minutes to have a manager tell me we can remake the order have it delivered and I would have to pay for it while your employees in the background were shouting . I want a paper grievance mailed to me to file in this driver and store manager for the wrong attitudes towards customer service..the store manager repeated more than once she did not care about my complaint it would only get back to her and there would be no diciplinary action taken.

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1 comment

  1. George Cullen

    Domino's in my opinion from watching there commercials do care about customer service. I am hoping they will stick to there promises by diciplinary action towards these un professional employee s

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