Complaint: Undercooked pizza

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My complaint:

First of all a question, Have you adjusted your cook time for pizzas? We had a pizza Saturday that was undercooked, and had another on Sunday that was also uncooked..

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Justified complaint?

Suggested solution:

We did contact the shop to receive Sundays pizza free, but Have you adjusted the cook time for the pizza, the dough just doesn't taste cooked, FYI.

With Thanks, Julia Chessen
julia.chessen@outlook.com

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