Complaint: Ugly worker and cold over 1 hr late food

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My complaint:

I called because my food was over and hour abd half late still not on its way so i called store the man told me its was under a heat lamp and would be awhile i said it will be cold he said most likely so i paid 25.00 dollar for cold and late food not right at all he was very very rude so i would like my money back cause this isnt right if i dont i will make a bad review

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Justified complaint?

Suggested solution:

My money back

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