Complaint: Terrible service

on 13 September 2020 about Dominos Pizza in category Fast Food / Delivery / Takeaway

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My complaint:

I ordered online and the tracker wasnt working right so I went in to see if it was done. I stood there for a few minutes and I was told it wasnt done so I sat back down. Within a few minutes my order on the screen said done so I got back in line and it took almost 20 minutes for anyone to wait on me while my food sat there and customers lined up behind me. The manager making the dough was swearing and complaining about having so many orders and he rang someone up took there money and then continued to go back to the dough without washing his hands and none of the workers had masks on there face. I believe that mans name was Johnathan. This was the worst experience I’ve had and will not be returning to that dominoes anytime soon.

0 0 vote
Justified complaint?

Suggested solution:

I think they need to train there employees better on customer service and also a refund because I waited so long(about an hour) my pizza was cold and gross.

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