Domino’s Pizza complaint: Stale food

Name: Stale food
Item: Domino’s Pizza
Rating: 3
Author: Bissette

Open 27 Jun 2020 222 views Fast Food / Delivery

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Filed 27 Jun 2020 by Bissette

I ordered 30.00 worth last week right away called the store at night. They hung up on me twice, I’ve complaint twice none seems to care. I always order versus Papx Johs..the food came in , dried over cooked from brownies to the chicken..some nights are bad some ste great..I asked for a full refund because I was not happy at all leaving 3 hungry kids that night. Somebody needs to take card of this asap..
Thank you kindly
Lissette Braud
145 Al Joseph Lane
Thibodaux, La 70301
985 614 7629 orn985 492 8051

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Case details

Status: Open
Company: Domino’s Pizza
Filed: 27 Jun 2020
Rating: 3/5
Desired resolution: I would like a full refund so I can try reorder..I even left 3 mssgs to complaint..here's the order. Domino's Pizza ORDER MENU COUPONS LOCATIONS Thank you for placing your order at Dominos.com! If you have any questions about your order, please call the store directly at 985-448-1700. In case the store needs to reach you, we'll call the phone number below. If you do not answer we will be unable to deliver your order. Pizza Tracker | Click here to track the progress of your order in real time! Customer Information Name on Order: Lisette Braud Delivery Address: 145 AL JOSEPH LN, THIBODAUX, LA 70301-7453 Callback Phone : 985-614-7629 Your Domino's Store: Domino's 5243 247 West Park Ave Thibodaux LA 70301 985-448-1700 Delivery Time: Approximately 17-27 minutes Order Details Order : 3920 Date: 06232020 10:46PM The following order is being delivered hot and fresh to your door: Quantity Description Amount 1 Medium (12) Hand Tossed Pizza Whole: Extra Cheese, Pepperoni, Premium Chicken, Robust Inspired Tomato Sauce $7.34 1 8-piece Hot Wings Options: Ranch $6.99 1 8-Piece Boneless Chicken Options: Ranch $5.99 1 Domino's Marbled Cookie Brownie™ $5.99 Coupon Used: Choose any 2 or more; Medium 2-Topping Pizza, Bread Twists, Salad, Marbled Cookie Brownie, Specialty Chicken, Oven Baked Sandwich, Stuffed Cheesy Bread, 8-Piece Boneless Chicken, or Pasta in a Dish for $5.99 each. Food Bev Total: $26.31 Tax: $2.82 Bottle Deposit: $0.00 Delivery Charge: $3.50 Tip Amount: $1.00 Total: $33.63 Piece of the Pie Rewards® 10 Rewards Points for an order of $10 or more. Points typically become available after 48 hours and remain in pending status until that point. Visit your Pizza Profile to track your points. Payment Details Payment Method: Credit Card $33.63 Any Delivery Charge is not a tip paid to your driver. Drivers carry less than $20 in change and checks are NOT accepted for online orders. Sign up for Text Deals Delivery Insurance - Make a Claim Now Hiring Delivery Experts - Flexible Hours Extra Cash Domino’s Delivery Insurance program is only available to Piece of the Pie Rewards® members who report an issue with their online delivery order through the form on order ation or in Domino’s Tracker® within 16 hours of the time of purchase. Non-members must enroll within 7 days of reporting an issue with their online delivery order to be eligible to receive the 60 points. This is a limited time offer and store participation may vary. Limit: one (1) claim per customer. Insurance coverage for this promotion applies exclusively to Domino’s Pizza LLC, its affiliates, and independent franchisees. Broader restrictions apply, visit dominosdeliveryinsurance.com for more details.
Problem: Food dried out and overcooked, calls hung up
About: pizza and sides order
At stake: $30

Progress

Filed
Company notified
Company replied
Resolved

27 Jun 2020 Complaint filed and published
27 Jun 2020 Message from Bizzy: we notified Domino’s Pizza about this complaint.

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Domino’s Pizza complaint: Stale food

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DISGUSTINGLY RUDE!!!

Prepared wrong pizza and called my number at 12:36 am on June 27, 2020

Very bad coustomer services food

Wronged by Domino’s Pizza too?
Make it sting!

Domino’s Pizza complaint: Stale food

Discussion

More Domino’s Pizza complaints

DISGUSTINGLY RUDE!!!

Prepared wrong pizza and called my number at 12:36 am on June 27, 2020

Very bad coustomer services food

Wronged by Domino’s Pizza too?Make it sting!

Wronged by Domino’s Pizza too?
Make it sting!