Complaint: Service and manager was an ass

on 28 September 2020 about Dominos Pizza in category Fast Food / Delivery / Takeaway

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My complaint:

Two weeks ago we placed an order online at the above Domino’s location and had the worst experience ever. The online app said our pizza was ready and when we arrived our order wasn’t even started. The employees were rude and kept walking outside for smoke breaks. While inside 3 customers came in complaining of either cold food or incomplete orders. My wife asked to talk to the manager and he was a complete ass and was lucky I didn’t drag his sorry ass over the counter. He then reluctantly gave us our money back. I would never recommend this place to anyone.

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Justified complaint?

Suggested solution:

They should close down that location and definitely fire the manager.

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