Domino’s Pizza complaint: Rude Store Manager!

On 4-4-2020 on a Saturday, I placed an order for myself and a friend at 9:18 p.m, it was 9:23 when I got off the phone with Dominos. Due to the Corona Virus epidemic patrons are not allowed inside the store therefore the staff bring the orders out to the customers vehicles. I was told that our order of bread bites would be ready in 30 minutes.
The manager came out to the vehicle asking if I was A.J, I stated, do you mean Jae, because I’m Jae, he gave an unfriendly reply of no and walked away giving the order to a guy.
My friend and I continued to wait, at this point it was after 10:07 p.m so I phoned the store.The young lady that I spoke with had my name completely wrong, asking if my name is Janissa, later I saw that it was Jaynisaan Black, as in Jae, Nissan, Black car!, but she had it wrong, she also stated that the order would take an hour to an hour 12, I told her that we were told 30 minutes so she got her manager on the phone.

I tried explaining the situation to the manager, telling him that I wanted to make sure that our order had not been given to someone else, and how we had been waiting for an hour, Manager was very rude interrupting me and said if your going to yell I will hang up the phone on you. Well he did hang up! I was not at all loud, nor disrespectful, I was trying to reply back that I had him on the cars speaker phone and not on my cell by ear.

This man needs to be reprimanded in some way and I will continue to send out emails until I speak with someone in the corporate office concerning his behavior. Manager needs to be disciplined some how, and at the very least he needs to be re-trained! If he has no interest in communicating properly he should not be the manager of a Dominos store let alone work in customer service!