Domino’s Pizza complaint: Poor customer service and didn’t get what I ordered and prepaid for
Filed 7 Sep 2020 by Amy-Lynne
Last night I ordered a large pizza with a side dish and a 2 lt bottle of soda for myself and a few friends. while waiting outdoors for the delivery driver the domino’s app went from saying my order was in the process of being delivered to already being delivered and I hadn’t received it. I called the location my order was coming from I was informed that the delivery driver experienced brake failure with the vehicle they were making deliveries with. And also informed that my order would be remade and delivered by another employee and I would receive a phone call with the estimated time it would arrive. I never received the call as promised on top of my order not only being incomplete it was not made to order and my food was cold when I received it.
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