Domino’s Pizza complaint: Advertisement not honor by store

Gabriel store management dominoes. Store 8544 3388 Palm Ave suite 100 Chula Vista, ca 92154 (619)575-4160. On 9720 at approximately 12:34 I tried placing an order through my app on a menu special carryout pizza chicken for $7.99 each: all pizzas up to 3 toppings on any of your 5 crusts or 10-piece wings or boneless chicken. Excludes XL Specialty Pizzas. I was not able to get the chicken for the price posted it was charging me $10.99, so I called the store snd they told me he couldn’t help. me with the app but he could take my order, I asked if I would be able to get the points and I was told no he couldn’t help me, but he could take the order on the phone. I told him I order the chicken wings on the phone and I will order the 2 pizzas online through my app, he told me ok. I received my credit card noticed and I was charged $10.99 plus tax a total of $11.84, un acceptable not what the promotion had. I called back and the gentleman told me that will tell the manager, he came back on the phone and said that once I get to the store to show them the coupon sale on line. Once I arrived I spoke with the gentleman that spoke with m e on the phone and I showed him the coupon on line, he ask if he could show his manager and he took my phone and showed his manager and that he said that was tax and that was the price. I asked to speak with the manager. Once the manager came I asked him why I’m getting charge 3.84 cents in tax for a $7.99 price for 10 chicken wings that are on a coupon on the web site app. He told me they cost $10.99 plus tax is $11.84. I told him that is not what the coupon says, he told me to show it to him, I said send may phone in for you to see it but here it is again so you see it. He told me they make mistakes ion the coupons sometimes. I told him well that is false advertisement and then the costumer have to pay for the mistake if it is! Hh then replied do you wan them? I said no for the wrong price, he said, you don’t want them? I said no and I want my money back for the chicken and a receipt saying that my money is going back to the my credit card and I asked for his name and he said, Gabriel the store manager,. No professionalism and respect for the costumers that are trying to help the local business, with the situation we are facing. He needs to learn how to communicate with the costumers. I been coming here for many years, check my record, but after this, I probably take my business some where else and this is on Complain.biz posted also. He also asked me if I wanted the pizza and I told him yes you made it already so don’t want to leave it there for a lost. He wrote on the back of the receipt canceled 12:54pm payment should be refunded in 2 or 3 days 09072020 and his signature, never got a receipt like that usually you go back in the system and canceled it and return the ,money and give me a receipt, but don’t know your business system.