Complaint: Pizza quality

on 27 September 2020 about Dominos Pizza in category Fast Food / Delivery / Takeaway

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My complaint:

I have spent a lot of money on Dominoes Pizzas over the years. My order on Saturday was for £33. I ordered a thin crust bacon and ham pizza as one of my pizzas.. It was so crispy it broke into pieces on the way home. I couldn’t eat it as it was so crispy I had to crunch it. The cheese was scarce and burnt. Really don’t know how this passed your quality control inspection when it came out the oven. Very disappointing and ruined my sat night to be fair. Unfortunately I didn’t take a photo but I should have.

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Justified complaint?

Suggested solution:

Should probably receive a voucher but really not sure if I will be using Domino pizzas again i'm afraid

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