Domino’s Pizza complaint: Pizza Not Ready

Name: Pizza Not Ready
Item: Domino’s Pizza
Rating: 1
Author: Keith

Open 3 Sep 2020 152 views Fast Food / Delivery

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Filed 3 Sep 2020 by Keith

We ordered online – as we always do. When we arrived to pick up the pizza we were told it wasn’t ready. When asked how long it would be we were told an hour.

I’m other words, I believe they hadn’t even started our order.

We drove to pick up the order – we told them to cancel it. We didn’t want to wait an hour to pick up a pizza that should have been ready a when we arrived.

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Case details

Status: Open
Company: Domino’s Pizza
Filed: 3 Sep 2020
Rating: 1/5
Desired resolution: They should offer a big discount for our next pizza. We were very disappointed when we couldn’t pick up, what was, our favorite place to get pizza.
Problem: Online order not ready, hour more wait
About: pizza pickup order

Progress

Filed
Company notified
Company replied
Resolved

3 Sep 2020 Complaint filed and published
3 Sep 2020 Message from Bizzy: we notified Domino’s Pizza about this complaint.

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