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Domino’s Pizza complaint: Pizza not ready and store disorganized

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Filed 27 Sep 2020 by Walter

I ordered a pizza and was using the tracker app. I submitted my order at 625 pm. The pizza was not in the oven at 645 when I entered the store. I told the manager that I had a 7 pm appointment so I was prepared to cancel. He told me that the it would be in my hands in 7:30 seconds and not to worry. I told him fine but I was prepared to cancel without any issue as I knew that they were busy.

They did not meet the 7:30 commitment. At about that time the tracker told me the pizza was done. I asked the counter person and he told me it was not. I asked the manager and he told them to look again and the found it on the shelf

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