Domino’s Pizza complaint: Pizza

About 7:00 p.m. February 5, 2021, the I ordered a Large Pizza with three toppings special of which was mushroom, sausage and the third topping being also mushroom. i told them that I did NOT want thin crust. So to be sure we had good communication, I called the Restaurant again; making sure that I was getting the Hand Tossed pizza.

Well they told me that it would be a half hour. I decided to leave just a little earlier to be sure I was there on time. When I got home the pizza was cold.It wasn’t even warm.

Next, the pizza crust was very thin. And what upset me even more was the fact that we wondered where the pizza sauce was. We saw a trace of sauce on the edges of the pizza. And we did not see pizza sauce under the cheese. My husband said it looked as if they had taken a food brush and just used it to put some sauce on the edges of the pizza.

My adult son had bought pizzas from them about a year ago while visiting here. ,And we loved it. But this time, it was the worst I have ever eaten. It was like cardboard; I had just convinced my husband to buy Dominoes pizza. He probably won’t want me to order from there again. I used to love Dominoes pizza. So tell me…………………doesn’t Dominoes put pizza sauce under the cheese? Or do they just brush some sauce around it. I think the pizza had been waiting on me fpr a while. Maybe it was the telephone operator who had decided how long it would take to get my order. And when I had arrived there was no customer at the counter either. Is it the policy of Dominoes to operate like this or is this just a franchise owner’s way of trying to save money.,by not putting sauce on the pizza and giving me the crust that might have been a mistake.