Skip to content
File a complaint

Domino’s Pizza complaints

Domino’s Pizza complaint: OrderDelivery Mistakes

Open 298 views Fast Food / Delivery

Filed 6 Jun 2020 by mvanw

I ordered two pizzas and used my rewards earned. The pizzas didn’t arrive, so I called and found out the driver had an issue finding my home and I had missed his call. When the pizza did arrive, the driver left them on my porch where the napkins scattered in the wind and when I brought them in, the box was soggy from condensation and the pizzas were hardly even warm. When I opened the boxes, they had not followed my order’s special instructions square cutting the pizzas, and had put the garlicbutter sauce on the wrong pizza and not put it on the other. When I called the store they said they’d remake the pizzas but we had to give back the incorrect ones. Meaning my children would have to wait another half hour on top of the time they had already waited for the driver to find my house the second time. I asked for the them to remake the one pizza and told them it made no sense for me to return the pizza they had made a mistake on as it would be thrown away. I feel like the person I spoke to at the store was rude, sarcastically telling me We do get new drivers… in response to my complaint that I’ve had pizza delivered at my address for years. Ultimately, this entire ordeal interrupted my family pizzamovie night with my children.

File your complaint

Report

Spam, offensive, not about this company, or it contains someone's private details? Tell us and a person looks at it.

Discussion

0 comments

No comments yet. Been through something similar with Domino’s Pizza? Start the discussion above.

Wronged by Domino’s Pizza too?
Make it sting!