Dominos Pizza complaint: Order on line pizza maker call and cancel

Complaint from Fred lares reported on 27 June 2020 about Dominos Pizza

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My complaint:

I order on line 6-26-20 at 11:26 pm
Order 829
At 11:28 pm pizza maker call me and ask me to pay for pizza
I said that I will be paying in cash
She said she will be cancelling my order
I could not pay in cash
Note that the store close at 1 pm
I was alredy on my way to pick it up

Suggested solution:

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R. Espinal
R. Espinal (@guest_2478)
3 years ago

We make the order online (12/25/2020) and they call us and tell us the do not have delivery and we have to go to the store to pick it up. At store they don’t even have it ready store was full of people waiting orders since 7 pm. While it was cold outside. Manager don’t even showed up it was on the back sending the employees only. When I try to cancel the order they said driver have the pizzas I cancel it anyway and with the refund they don’t even refund full amount. They keep like $10. Really bad… Read more »