Domino’s Pizza complaint: Order not Received or Delivered

I order 2 pizzas online for delivery to 1575 Regal Row Dallas Tx 75247. I never received the order nor a courtesy call to see if I was there to receive. I made several attempts to call the local number 214-634-7900 and the phone kept ringing. Nobody ever picked it up. Then I received an e-mail stating the delivery did turn out as they hoped. I asked that I be refunded the amount back to my card for the full amount since delivery was not made nor received. I tried to order by phone at first and nobody ever picked up the phone or I wouldn’t have resorted to ordering online. I order from other delivery foods and they always answer their phone and give a courtesy call to the customer. They didn’t even go to the front desk to inquire because I asked. The lady at the front desk said nobody from Domino’s ever showed up to make the delivery. I would ask that I recieve the credit back to my card ending in 4250