Domino’s Pizza complaint: Order not ready and no offer to resolve
Filed 22 Jul 2021 by Kim
I ordered a pizza and salad at 6:38 p.m. I arrived at carry out window at about 7:15pm and no order was ready. They said it was never placed. I showed them my phone with their phone no. and the 2 min call visible on screen. They argued and searched on computer and even double checked number. Finally after 20 min I asked if I could get the pre-made salad and re order the pizza . They said it would be 35 min!! I came back and asked if I could get a discount and the young man said no. No apology given. He did say have a nice day. I finally got my pizza at about 8:20pm. Then after getting home I see the Dominos commercial saying something about a discount or free pizza if its not ready when you arrive!!!!
Report
Discussion
0 comments
No comments yet. Been through something similar with Domino’s Pizza? Start the discussion above.
More Domino’s Pizza complaints
View all 3,422Uncooked Wings
I order from Dominos once a week and I like to try new things every now and again and so…
won’t honour brochure offer
Just tried to order 2 x BBQ Meat lovers pizzas at your Bundamba store. Tried to use discount brochure which…
Rewards
The store doesn’t accept piece of the pie rewards. Imdone with them. Hello pizza hut.