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Domino’s Pizza complaint: order canceled

Open 135 views Fast Food / Delivery

Filed 17 Jul 2020 by Awhite

Placed order for over 75.00 for Birthday in Business Office Dept. Request time 11:30-12:00 for lunch. Cld at 12:00 TT female stated driver couldn’t find cld he was given told no order was placed so came back to location. cld was main that they got off the caller ID when order was called info delivery. This compay has over 200 employees. But apparently he didn’t gv my name (Which was given to them) or call would have been directed to my ext. Gave the female I was TT my Direct so if he had any problems he could call me directly. They sent the driver back out. Was told 20 mins. after an hour later and still no delivery or a call I called back asked for Mgr was TT a male Asked if he could help me. I explained needed to TT Mgr concerning delivery. I replied Yes. . His then very rude remark was. Well I am the Delivery driver who tried to deliver your pizzas 3 times couldn’t find you nor did you answer phone. So I came back with your pizzas canceled your order. I asked him when did he call the number so I could check the history on my computer since I had been at my desk the whole time. He did not gv that info. Was so mad I just hung up called my bank to make sure this transaction did not go thru. This was very rude because of this a whole department did not get to eat a lunch that they had been waiting for to have on their assigned lunch time

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