Complaint: Not delivering the right product

on 07 March 2021 about Dominos Pizza in category Fast Food / Delivery / Takeaway

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My complaint:

We ordered a pizza and cinnamon twists, didn’t get the icing . Knowing what a person pays for plus tip you expect you should get what you ordered. I called immediately and spoke to the manager told him my complaint, didn’t ask for address or anything.So I called back asked when it would be delivered he said,he would try to get it out on the 2nd or 3rd order .I told the manager so we loose out. I know it’s small but.i said how about a couple of sodas he said I can’t give free product out. Wow what a way to keep a customer!

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Justified complaint?

Suggested solution:

My wife and I would like a free pizza and cinnamon twists with icing!

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