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Domino’s Pizza complaint: Never received order

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Filed 25 Apr 2020 by Mariaquinonesforgiovanibennett

I placed an order for two large pies one plain and the other with pepperoni. I placed the order on April 23 about 9:07pm. I was informed that it would be about 35 to 40 min. I called be about an hour later and was informed that delivery is on its way. It was now 11:19pm only to be told that the store is closed. After all this i called today at 12:02pm to have redeliver of original order. The male on the other line tells me that he cannot send an order out without payment. He will not be able to do so because the money will be back on my card….still not on the card. I asked for manager and was informed to call at 6:00 pm. I did that and have called 4 times after that only to be told that the manager is delivering orders and i would need to keep calling back. After all this indont want to call for him anymore or place an order with the store. Thank you for your time

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1 comment

  1. Mariaquinonesforgiovanibennett

    I still have not heard back from anyone. No refund as of yet. I have been calling the manager at the location but hes never there. I was informed that he arrives by 6pm. Yet i have been calling from that time on. Guess what..hes never there. Unsatisfied customer with no return.

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